I had the pleasure of working alongside Rhiannon in her previous job as she managed the Ipswich branch, and I managed Colchester.
Rhiannon was always on hand with great, new ideas to introduce to the service to improve the quality of life for our customers. An example of this was working with UK Power Networks and introducing customers to the safety register. If the customer signed up to this (for free) they would receive a free emergency box to use in the event of a power cut. The box included essential items eg. a torch that would stay powered for four hours. Rhiannon then introduced the scheme to the rest of the region to make more customers aware of the register.
Rhiannon is a thoughtful, caring manager and I was very lucky to have her on the end of the phone, always willing to support and go the extra mile. Rhiannon is an outstanding registered manager.
Kimberley, Branch Manager